What Information We Collect

We collect information in a few different ways to help us serve you better:

1. Information You Provide Directly

This could include:

• Your name

• Email address

• Phone number

• Address

• Details you share through contact forms or service requests

If you send us a message or book a service, we may keep a record of that communication.

2. Information Collected Automatically

When you visit our site, we collect technical data such as:

• IP address

• Browser type and device information

• Pages you visit and how long you stay

• Referring/exit pages

We use cookies (small data files stored on your device) to enhance your browsing experience. You can always disable cookies in your browser settings, but it may affect some site functionality.

How We Use Your Information

We only use your information for things that make sense and help us serve you better, like:

• Responding to your inquiries

• Processing service requests

• Sending updates about our services or promotions (only if you opt in)

• Improving website functionality and customer experience

• Preventing fraud and ensuring website security

We do not sell or rent your personal information to third parties.

Who We Share It With

We may share your information in limited scenarios:

• Service providers: Trusted third-party partners who help us run the website, process transactions, or deliver services.

• Legal compliance: If required by law or legal process, or to prevent fraud, harm, or illegal activity.

• Business transitions: If ChillTech LA is involved in a merger or sale, your information may be transferred as part of that change—with continued protection.

All vendors and service providers we work with are contractually bound to handle your information responsibly.

Messaging & Consent

If you provide your phone number or email, you may receive service-related messages from us, such as appointment reminders or updates.

• SMS Consent: By submitting your number, you consent to receive messages from us. Standard message and data rates may apply. Reply “STOP” to unsubscribe at any time.

• We never share opt-in data for text or email messaging with third parties for marketing.

Data Security

We take your data security seriously. We use encryption and secure systems to protect your personal information. While no method is 100% foolproof online, we regularly update our practices to keep your data safe.

Your Privacy Choices

You have control over your information.

• Want to update or delete your data? Contact us anytime.

• Want to opt out of promotional emails or texts? Just follow the “unsubscribe” link or reply STOP.

For access, correction, or deletion requests, email us at Chilltechla@gmail.com or use our contact form.

Children's Privacy

We do not knowingly collect personal information from anyone under the age of 13. If you’re a parent or guardian and believe your child has provided us with personal info, please reach out—we’ll take care of it.

Links to Other Sites

Our website may link to external websites we don’t control. We encourage you to read their privacy policies too, as we’re not responsible for their practices.

Changes to This Policy

We may update this policy from time to time. When we do, we’ll post the updated version here with a new effective date. If the changes are significant, we’ll do our best to let you know.

Contact Us

Have questions or concerns about this Privacy Policy?

📍 ChillTech LA
📧 Email: Chilltechla@gmail.com
📞 Phone: 318 470 3118
🌐 Website: https://chilltechla.com